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    All products enjoy free shipping policy.

    Off-the-shelf products will be shipped within 48 hours. Cables and customized cables will be sent out within 3-5 days, because they will be sent out only after they are made by hand and tested repeatedly. For details about IEM customization, please follow the customized page or email us directly.

    The logistics companies we choose are EMS, DHL, FEDEX, etc., which generally takes 7-15 days (except under special circumstances such as war and epidemic).

    All products enjoy one year non – human damage free warranty. When there is a fault, please contact us, we will reply to you within 1 working days.